PRIVACY POLICY
Last updated September 01, 2024
This Privacy Notice for VisionAriser
('we', 'us', or
'our'), describes how and why we might access,
collect, store, use, and/or share ('process') your
personal information when you use our services
('Services'), including when you:
- Visit our website at https://visionariser.com , or any website of ours that links to this Privacy Notice.
- Download and use our mobile application (VisionAriser), or any other application of ours that links to this Privacy Notice.
- Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this Privacy Notice
will help you understand your privacy rights and choices. We are
responsible for making decisions about how your personal information
is processed. If you do not agree with our policies and practices,
please do not use our Services. If you still have any questions or
concerns, please contact us at
contact@visionariser.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you
can find out more details about any of these topics by clicking the
link following each key point or by using our
table of contents
below to find the section you are looking for.
What personal information do we process? When you
visit, use, or navigate our Services, we may process personal
information depending on how you interact with us and the Services, the
choices you make, and the products and features you use. Learn more
about
personal information you disclose to us
.
Do we process any sensitive personal information? Some
of the information may be considered 'special' or 'sensitive' in certain
jurisdictions, for example, your racial or ethnic origins, sexual
orientation, and religious beliefs. We do not process sensitive personal
information.
Do we collect any information from third parties? We do
not collect any information from third parties.
How do we process your information? We process your
information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply
with law. We may also process your information for other purposes with
your consent. We process your information only when we have a valid
legal reason to do so. Learn more about
how we process your information
.
In what situations and with which parties do we share personal
information?
We may share information in specific situations and with specific third
parties. Learn more about
when and with whom we share your personal information
.
How do we keep your information safe? We have adequate
organisational and technical processes and procedures in place to
protect your personal information. However, no electronic transmission
over the internet or information storage technology can be guaranteed to
be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorised third parties will not be able to
defeat our security and improperly collect, access, steal, or modify
your information. Learn more about
how we keep your information safe
.
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have
certain rights regarding your personal information. Learn more about
your privacy rights
.
How do you exercise your rights? The easiest way to
exercise your rights is by visiting
https://visionariser.com/contact , or by contacting us. We will consider and act upon any request in
accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect?
Review the Privacy Notice in full
.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:
We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us
when you
register on the Services,
express an interest in obtaining information about us or our
products and Services, when you participate in activities on the
Services, or otherwise when you contact us.
Personal Information Provided by You. The personal
information that we collect depends on the context of your
interactions with us and the Services, the choices you make, and the
products and features you use. The personal information we collect may
include the following:
- names
- email addresses
- usernames
- passwords
- contact preferences
- contact or authentication data
- billing addresses
- debit/credit card numbers
Sensitive Information. We do not process sensitive
information.
Social Media Login Data.
We may provide you with the option to register with us using your
existing social media account details, like your Facebook, X, or other
social media account. If you choose to register in this way, we will
collect certain profile information about you from the social media
provider, as described in the section called 'HOW DO WE HANDLE YOUR SOCIAL LOGINS?' below.
Application Data. If you use our application(s), we
also may collect the following information if you choose to provide us
with access or permission:
- Geolocation Information.
- Mobile Device Access.
- Mobile Device Data.
- Push Notifications.
- Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's calendar, camera, microphone, reminders, storage, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
- Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, and information about the features of our application(s) you accessed.
- Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.
This information is primarily needed to maintain the security and
operation of our application(s), for troubleshooting, and for our
internal analytics and reporting purposes.
All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes to such
personal information.
Information automatically collected
In Short:
Some information — such as your Internet Protocol (IP) address
and/or browser and device characteristics — is collected
automatically when you visit our Services.
We automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your
specific identity (like your name or contact information) but may
include device and usage information, such as your IP address,
browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location,
information about how and when you use our Services, and other
technical information. This information is primarily needed to
maintain the security and operation of our Services, and for our
internal analytics and reporting purposes.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
Google API
Our use of information received from Google APIs will adhere to
Google API Services User Data Policy
, including the
Limited Use requirements
.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short:
We process your information to provide, improve, and administer
our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your
information for other purposes with your consent.
In Short:
We process your information to provide, improve, and administer
our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your
information for other purposes with your consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services,
including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
- To post testimonials. We post testimonials on our Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at the provided contact information and be sure to include your name, testimonial location, and contact information.
- To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests and/or location and to measure its effectiveness.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
- To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
- To manage user accounts. We may process your information for the purposes of managing our account and keeping it in working order.
- To deliver services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
- To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
- To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR
INFORMATION?
In Short: We only process your personal information
when we believe it is necessary and we have a valid legal reason
(i.e. legal basis) to do so under applicable law, like with your
consent, to comply with laws, to provide you with services to enter
into or fulfil our contractual obligations, to protect your rights,
or to fulfil our legitimate business interests.
If you are located in the EU or UK, this section applies to
you.
The General Data Protection Regulation (GDPR) and UK GDPR require us
to explain the valid legal bases we rely on in order to process your
personal information. As such, we may rely on the following legal
bases to process your personal information:
- Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent .
- Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
In legal terms, we are generally the 'data controller' under European
data protection laws of the personal information described in this
Privacy Notice, since we determine the means and/or purposes of the
data processing we perform. This Privacy Notice does not apply to the
personal information we process as a 'data processor' on behalf of our
customers. In those situations, the customer that we provide services
to and with whom we have entered into a data processing agreement is
the 'data controller' responsible for your personal information, and
we merely process your information on their behalf in accordance with
your instructions. If you want to know more about our customers'
privacy practices, you should read their privacy policies and direct
any questions you have to them.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific
permission (i.e. express consent) to use your personal information for
a specific purpose, or in situations where your permission can be
inferred (i.e. implied consent). You can
withdraw your consent
at any time.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific
permission (i.e. express consent) to use your personal information for
a specific purpose, or in situations where your permission can be
inferred (i.e. implied consent). You can
withdraw your consent
at any time.
In some exceptional cases, we may be legally permitted under
applicable law to process your information without your consent,
including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
In Short:
We may share information in specific situations described in this
section and/or with the following third parties.
We may need to share your personal information in the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Other Users. When you share personal information or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
- Offer Wall. Our application(s) may display a third-party hosted 'offer wall'. Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for the acceptance and completion of an advertisement offer. Such an offer wall may appear in our application(s) and be displayed to you based on certain data, such as your geographic area or demographic information. When you click on an offer wall, you will be brought to an external website belonging to other persons and will leave our application(s). A unique identifier, such as your user ID, will be shared with the offer wall provider in order to prevent fraud and properly credit your account with the relevant reward.
In Short:
We may use cookies and other tracking technologies to collect and
store your information.
We may use cookies and similar tracking technologies (like web
beacons and pixels) to gather information when you interact with our
Services. Some online tracking technologies help us maintain the
security of our Services and your account, prevent crashes, fix
bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online
tracking technologies on our Services for analytics and advertising,
including to help manage and display advertisements, to tailor
advertisements to your interests, or to send abandoned shopping cart
reminders (depending on your communication preferences). The third
parties and service providers use their technology to provide
advertising about products and services tailored to your interests
which may appear either on our Services or on other websites.
To the extent these online tracking technologies are deemed to be a
'sale'/'sharing' (which includes targeted advertising, as defined
under the applicable laws) under applicable US state laws, you can opt
out of these online tracking technologies by submitting a request as
described below under section
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Specific information about how we use such technologies and how you
can refuse certain cookies is set out in our
Cookie Notice.
Google Analytics
We may share your information with Google Analytics to track and
analyse the use of the Services. The Google Analytics Advertising
Features that we may use include: Google Analytics Demographics and
Interests Reporting. To opt out of being tracked by Google Analytics
across the Services, visit
https://tools.google.com/dlpage/gaoptout . You can opt out of Google Analytics Advertising Features through
Ads Settings
and Ad Settings for mobile apps. Other opt-out means include
http://optout.networkadvertising.org/
and
http://www.networkadvertising.org/mobile-choice . For more information on the privacy practices of Google, please
visit the
Google Privacy & Terms page .
6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short:
We offer products, features, or tools powered by artificial
intelligence, machine learning, or similar technologies.
As part of our Services, we offer products, features, or tools powered
by artificial intelligence, machine learning, or similar technologies
(collectively, 'AI Products'). These tools are designed to enhance
your experience and provide you with innovative solutions. The terms
in this Privacy Notice govern your use of the AI Products within our
Services.
Use of AI Technologies
We provide the AI Products through third-party service providers ('AI
Service Providers'), including Anthropic. As outlined in this Privacy
Notice, your input, output, and personal information will be shared
with and processed by these AI Service Providers to enable your use of
our AI Products for purposes outlined in
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL
INFORMATION?
. You must not use the AI Products in any way that violates the
terms or policies of any AI Service Provider.
Our AI Products
Our AI Products are designed for the following functions:
- AI applications
How We Process Your Data Using AI
All personal information processed using our AI Products is handled in
line with our Privacy Notice and our agreement with third parties.
This ensures high security and safeguards your personal information
throughout the process, giving you peace of mind about your data's
safety.
In Short:
If you choose to register or log in to our Services using a social
media account, we may have access to certain information about
you.
Our Services offer you the ability to register and log in using your
third-party social media account details (like your Facebook or X
logins). Where you choose to do this, we will receive certain
profile information about you from your social media provider. The
profile information we receive may vary depending on the social
media provider concerned, but will often include your name, email
address, friends list, and profile picture, as well as other
information you choose to make public on such a social media
platform.
We will use the information we receive only for the purposes that
are described in this Privacy Notice or that are otherwise made
clear to you on the relevant Services. Please note that we do not
control, and are not responsible for, other uses of your personal
information by your third-party social media provider. We recommend
that you review their privacy notice to understand how they collect,
use, and share your personal information, and how you can set your
privacy preferences on their sites and apps.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:
We keep your information for as long as necessary to
fulfil
the purposes outlined in this Privacy Notice unless otherwise
required by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this Privacy Notice, unless a
longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements).
No purpose in this notice will
require us keeping your personal information for longer than
the period of time in which users have an account with us
.
When we have no ongoing legitimate business need to process your
personal information, we will either delete or
anonymise
such information, or, if this is not possible (for example, because
your personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from any
further processing until deletion is possible.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short:
We aim to protect your personal information through a system of
organisational
and technical security measures.
We have implemented appropriate and reasonable technical and
organisational
security measures designed to protect the security of any personal
information we process. However, despite our safeguards and efforts to
secure your information, no electronic transmission over the Internet
or information storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers, cybercriminals, or
other
unauthorised
third parties will not be able to defeat our security and improperly
collect, access, steal, or modify your information. Although we will
do our best to protect your personal information, transmission of
personal information to and from our Services is at your own risk. You
should only access the Services within a secure environment.
10. DO WE COLLECT INFORMATION FROM MINORS?
In Short:
We do not knowingly collect data from or market to
children under 18 years of
age .
We do not knowingly collect, solicit data from, or market to children
under 18 years of age, nor do we knowingly sell such personal
information. By using the Services, you represent that you are at
least 18 or that you are the parent or guardian of such a minor and
consent to such minor dependent’s use of the Services. If we learn
that personal information from users less than 18 years of age has
been collected, we will deactivate the account and take reasonable
measures to promptly delete such data from our records. If you become
aware of any data we may have collected from children under age 18,
please contact us at
privacy@visionariser.com
.
11. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
Depending on your state of residence in the US or in
some regions, such as
the European Economic Area (EEA),
United Kingdom (UK), Switzerland, and Canada
, you have rights that allow you
greater access to and control over your personal information.
You may review, change, or terminate your account at any time,
depending on your country, province, or state of residence.
In some regions (like
the EEA, UK, Switzerland, and
Canada ), you have certain rights
under applicable data protection laws. These may include the right (i)
to request access and obtain a copy of your personal information, (ii)
to request rectification or erasure, (iii) to restrict the processing
of your personal information, (iv) if applicable, to data portability,
and (v) not to be subject to automated decision-making. In certain
circumstances, you may also have the right to object to the processing
of your personal information. You can make such a request by
contacting us by using the contact details provided in the section
'
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
'
below.
We will consider and act upon any request in accordance with
applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully
processing your personal information, you also have the right to
complain to your
Member State data protection authority
or
UK data protection authority .
If you are located in Switzerland, you may contact the
Federal Data Protection and Information Commissioner .
Withdrawing your consent:
If we are relying on your consent to process your personal
information,
which may be express and/or
implied consent depending on the applicable law,
you have the right to
withdraw your consent at any time. You can withdraw your consent at
any time by contacting us by using the contact details provided in the
section '
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
'
below or updating your preferences
.
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor,
when applicable law allows,
will it affect the
processing of your personal information conducted in reliance on
lawful processing grounds other than consent.
Opting out of marketing and promotional communications:
You can unsubscribe from our marketing and promotional communications
at any time by
clicking on the unsubscribe link
in the emails that we send,
or by contacting us
using the details provided in the section
'
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
'
below. You will then be removed from the marketing lists. However, we
may still communicate with you — for example, to send you
service-related messages that are necessary for the administration and
use of your account, to respond to service requests, or for other
non-marketing purposes.
Account Information
If you would at any time like to review or change the information in
your account or terminate your account, you can:
-
Log in to your account settings and update your user account.
-
Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or
delete your account and information from our active databases.
However, we may retain some information in our files to prevent fraud,
troubleshoot problems, assist with any investigations, enforce our
legal terms and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may
email us at
contact@visionariser.com .
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ( 'DNT' ) feature or setting you can
activate to signal your privacy preference not to have data about your
online browsing activities monitored and collected. At this stage, no
uniform technology standard for
recognising
and implementing DNT signals has been
finalised . As such, we do not currently respond to DNT browser signals or any
other mechanism that automatically communicates your choice not to be
tracked online. If a standard for online tracking is adopted that we
must follow in the future, we will inform you about that practice in a
revised version of this Privacy Notice.
California law requires us to let you know how we respond to web
browser DNT signals. Because there currently is not an industry or
legal standard for
recognising
or honouring
DNT signals, we do not respond to them at this time.
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short:
If you are a resident of
California, Colorado,
Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota,
Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee,
Texas, Utah, or Virginia , you may
have the right to request access to and receive details about the
personal information we maintain about you and how we have processed
it, correct inaccuracies, get a copy of, or delete your personal
information. You may also have the right to withdraw your consent to
our processing of your personal information. These rights may be
limited in some circumstances by applicable law. More information is
provided below.
Categories of Personal Information We Collect
We have collected the following categories of personal information in
the past twelve (12) months:
Category | Examples | Collected |
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name |
|
B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information |
|
|
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data |
|
Category | Examples | Collected |
D. Commercial information | Transaction information, purchase history, financial details, and payment information | NO |
E. Biometric information | Fingerprints and voiceprints | NO |
F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | NO |
G. Geolocation data | Device location | NO |
H. Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in connection with our business activities | NO |
We may also collect other personal information outside of these
categories through instances where you interact with us in person,
online, or by phone or mail in the context of:
-
Receiving help through our customer support channels;
-
Participation in customer surveys or contests; and
-
Facilitation in the delivery of our Services and to respond to your
inquiries.
-
Category
H - As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect in
'
WHAT INFORMATION DO WE COLLECT?
'
How We Use and Share Personal Information
Will your information be shared with anyone else?
We may disclose your personal information with our service providers
pursuant to a written contract between us and each service provider.
Learn more about how we disclose personal information in the section,
'
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
'
We may use your personal information for our own business purposes,
such as for undertaking internal research for technological
development and demonstration. This is not considered to be
'selling'
of your personal information.
We have not disclosed, sold, or shared any personal information to
third parties for a business or commercial purpose in the preceding
twelve (12) months. We will not sell or share personal information in
the future belonging to website visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws. However,
these rights are not absolute, and in certain cases, we may decline
your request as permitted by law. These rights include:
-
Right to know whether or not we are processing your
personal data
-
Right to access your personal data
-
Right to correct inaccuracies in your personal
data
-
Right to request the deletion of your personal
data
-
Right to obtain a copy of the personal data you
previously shared with us
-
Right to non-discrimination for exercising your
rights
-
Right to opt out of the processing of your personal
data if it is used for targeted advertising
(or sharing as defined under California’s privacy law) , the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( 'profiling' )
Depending upon the state where you live, you may also have the
following rights:
-
Right to access the categories of personal data being processed (as
permitted by applicable law, including Minnesota’s privacy law)
-
Right to obtain a list of the categories of third parties to which we
have disclosed personal data (as permitted by applicable law,
including
California's and Delaware's privacy law)
-
Right to obtain a list of specific third parties to which we have
disclosed personal data (as permitted by applicable law, including
Minnesota's and Oregon's privacy law)
-
Right to review, understand, question, and correct how personal data
has been profiled (as permitted by applicable law, including
Minnesota’s privacy law)
-
Right to limit use and disclosure of sensitive personal data (as
permitted by applicable law, including California’s privacy law)
-
Right to opt out of the collection of sensitive data and personal data
collected through the operation of a voice or facial recognition
feature (as permitted by applicable law, including Florida’s privacy
law)
How to Exercise Your Rights
To exercise these rights, you can contact us
by visiting
https://visionariser.com/contact , by emailing us at
contact@visionariser.com , or by referring
to the contact details at the bottom of this document.
Under certain US state data protection laws, you can designate an
authorised
agent to make a request on your behalf. We may deny a request from an
authorised
agent that does not submit proof that they have been validly
authorised
to act on your behalf in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information
in our system. We will only use personal information provided in your
request to verify your identity or authority to make the request.
However, if we cannot verify your identity from the information
already maintained by us, we may request that you provide additional
information for the purposes of verifying your identity and for
security or fraud-prevention purposes.
If you submit the request through an
authorised
agent, we may need to collect additional information to verify your
identity before processing your request and the agent will need to
provide a written and signed permission from you to submit such
request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take
action regarding your request, you may appeal our decision by emailing
us at
contact@visionariser.com . We will inform you in writing of any
action taken or not taken in response to the appeal, including a
written explanation of the reasons for the decisions. If your appeal
is denied, you may submit a complaint to your state attorney general.
California 'Shine The Light'
Law
California Civil Code Section 1798.83, also known as the
'Shine The Light'
law, permits our users who are California residents to request and
obtain from us, once a year and free of charge, information about
categories of personal information (if any) we disclosed to third
parties for direct marketing purposes and the names and addresses of
all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident
and would like to make such a request, please submit your request in
writing to us by using the contact details provided in the section
'
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
'
14. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as
necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated
version will be indicated by an updated
'Revised'
date at the top of this Privacy Notice. If we make material changes to
this Privacy Notice, we may notify you either by prominently posting a
notice of such changes or by directly sending you a notification. We
encourage you to review this Privacy Notice frequently to be informed
of how we are protecting your information.
15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us
at
privacy@visionariser.com or contact us by
post at:
16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM YOU?
You have the right to request access to the personal information we
collect from you, details about how we have processed it, correct
inaccuracies, or delete your personal information. You may also have
the right to withdraw your consent to our processing of your personal
information. These rights may be limited in some circumstances by
applicable law. To request to review, update, or delete your personal
information, please visit:
https://visionariser.com/contact .